MSS Business Solutions - Training and Consultancy Company in the Philippines

Basic Leadership and Management Training in the Philippines

Basic Leadership and Management Training in the Philippines

BE A TOTAL PACKAGE LEADER: A BASIC LEADERSHIP AND MANAGEMENT TRAINING IN THE PHILIPPINES

PROGRAM GOAL:

With this 2-day Basic Leadership and Management Training in the Philippines, our goal is to prepare new supervisors and potential leaders for the challenging yet exciting task of being a leader and a manager.

 

PROGRAM OBJECTIVES:

By the end of this 2-day Basic Leadership and Management Training in the Philippines, the participants should have been able to:

  • Know about what and who a supervisor is and what one does thoroughly.
  • Transition from being a rank-and-file or a co-worker to being a supervisor with ease.
  • Diagnose and build a team equipped to become effective and results-oriented.
  • Master and apply the four basic functions of management with high regard to business results, quality, and relationships.
  • Exhibit good manners and the right conduct as a leader while showing efficiency in managing self, others, and priorities.

 

PROGRAM HIGHLIGHTS:

 Module 1: Supervisor 101

  • Defining a supervisor
  • Duties and responsibilities of a supervisor
    • To self
    • To subordinates
    • To fellow supervisors
    • To management
    • To client
    • To customers
  • Good Manager | Bad Manager

 

Module 2: Transitioning from a Co-Worker to a Supervisor

  • Paradigm shift
  • Setting expectations and building connections
  • Balancing relationships and work
    • Discouraging favoritism

 

Module 3: Diagnosing and Building a Powerful Team

  • Diagnosing a team and studying their dynamics
    • Observation
    • Individual Discussion
    • Group Discussion
    • Management Consultation
    • Previous Supervisor Discussion
  • The stages of team development and their relation to team building
  • Winning Staff Over: Gaining people’s trust, earning respect, and building credibility

 

Module 4: The Allen Management Wheel and the Four Management Functions

 

Module 5: Planning (Operational)

  • Where are we now?
    • Environmental Scanning
  • Where will we be?
    • Forecasting (Planning Premises)
  • Where do we want to be and how do we get there?
    • Establishing Direction: Developing SMARTER goals, objectives, and strategies
  • What are we going to do?
    • Action Planning and Contingency Planning
  • Problem Solving and Decision-making
  • Developing policies, procedures, and processes
    • (Derivative Planning)
  • How do we measure our progress?
    • Plan Appraisal and Follow-thru

 

Module 6: Organizing

  • Aligning Goals
    • Organization
    • Department
    • Individual
  • Identification and Organization
  • Tasking
    • Five As of Giving Instructions or Assigning Taks (Assignment, Authority, Accountability, Amplitude, Allocation)
  • Delegating
    • Specialization
    • Generalization
  • Communication Structure
    • Reporting relationships/Interdependence
    • Communication Method

 

Module 7: Leading

  • Leadership Style
    • Communication Styles
    • Learning Styles
    • Personality Differences
    • Cultural Diversity
  • Motivating
    • Counseling
    • Positive Reinforcement
      • Rewards and Recognition
  • Inspiration
    • Role-modeling
  • Communicating
    • Assertiveness
      • Positive Scripting
      • Request not Demand, Suggest not Command
    • Sensitivity
  • Conflict Resolution
  • Employee Growth and Development
  • Basic Change Management

 

Module 8: Controlling

  • Developing standards or setting goals
  • Performance Management:
    • Measuring performance
    • Evaluating performance
    • Correcting performance
      • Coaching using the R.E.S.U.L.T.S™ methodology

 

Module 9: Self and Priorities Management

Module 10: Leadership Etiquette

Phone: (Globe) (02) 7255-5568
Mobile: (Globe) 0995 846 2495 | (Smart) 0933 232 6149
Block 4, Lot 2, Bronze Meadow Street, Westernvill Sapphire Subdivision
Barangay Tagpos, Binangonan, Rizal 1940