MSS Business Solutions - Training and Consultancy Company in the Philippines

Conflict Resolution Training in the Philippines

Conflict Resolution Training in the Philippines

SAME VISION, NO COLLISION: A CONFLICT RESOLUTION TRAINING IN THE PHILIPPINES

A One-day Corporate EnterTRAINment on Resolving Employee Conflicts in the Workplace – A Conflict Resolution Training in the Philippines

ENTERTRAINMENT OVERVIEW:

This 1-day Conflict Resolution training in the Philippines is specifically designed to address and resolve conflicts in the workplace effectively.

The program is structured into five modules, each focusing on different aspects of conflict resolution.

Module 1 introduces the basics of workplace conflict, including its definition, causes, types, importance of resolution, and necessary skills like negotiation, assertiveness, and mediation.

Module 2 explores various methods of resolving conflicts such as competing, collaborating, compromising, avoiding, and accommodating.

Module 3 provides detailed steps for facilitating the resolution of conflicts in the workplace.

Module 4 covers the dos and don’ts of conflict resolution, emphasizing proper etiquette.

The final module, Module 5, focuses on managing work relationships and avoiding damaging conflicts, offering strategies for prevention, harmonization, and excelling despite differences.

 

ENTERTRAINMENT GOAL:

The goal of this Conflict Resolution Training in the Philippines is to empower participants with effective strategies and skills for resolving workplace conflicts.

Attendees will learn to identify the root causes of conflicts, apply appropriate resolution methods, and manage work relationships to prevent future conflicts.

By the end of the training, participants will be equipped to handle conflicts constructively, fostering a more harmonious and productive work environment.

 

ENTERTRAINMENT OBJECTIVES:

By the end of this 1-day Conflict Resolution Training in the Philippines, the participants should be able to:

  1. Understand the Dynamics of Workplace Conflict:
  2. Master Various Conflict Resolution Methods:
  3. Facilitate Effective Conflict Resolution:
  4. Prevent and Manage Damaging Workplace Conflicts:

 

ENTERTRAINMENT OUTLINE:

MODULE 1 – Workplace Conflict 101

  • Definition of Conflict
  • Causes of Workplace Conflict
  • Types of Workplace Conflicts
  • Importance of Resolving Conflicts in the Workplace
  • Skills Necessary in Resolving Conflicts
    • Negotiation
    • Assertiveness
    • Mediation

 

MODULE 2 – Methods of Resolving Conflicts

  • Compete
  • Collaborate
  • Compromise
  • Avoid
  • Accommodate

 

MODULE 3 – How to Facilitate Resolution of Conflicts

  • Steps to Resolving Conflicts in the Workplace

 

MODULE 4 – Dos and Don’ts of Resolving Conflicts

  • Conflict Resolution Etiquette

 

MODULE 5 – How to Manage Work Relationships and Avoid Damaging Conflicts

  • Prevention and Deterrence of Damaging Workplace Conflicts
  • Harmonizing and Strengthening Work Relationships
  • Performing and Exceeding Despite Differences
Phone: (Globe) (02) 7255-5568
Mobile: (Globe) 0995 846 2495 | (Smart) 0933 232 6149
Block 4, Lot 2, Bronze Meadow Street, Westernvill Sapphire Subdivision
Barangay Tagpos, Binangonan, Rizal 1940