MSS Business Solutions - Training and Consultancy Company in the Philippines

Business Correspondence Training in the Philippines

Business Correspondence Training in the Philippines

WRITE IT RIGHT: A BUSINESS CORRESPONDENCE TRAINING IN THE PHILIPPINES

A One-day Corporate EnterTRAINment on Written English and Business Correspondence

 

ENTERTRAINMENT GOAL:

To compose effective and no-nonsense business correspondence that sends across the right message and that contributes to the company’s success.

 

ENTERTRAINMENT OBJECTIVES:

By the end of this Business Correspondence Training in the Philippines, the participants should have been able to:

  • Compose business correspondence that complies with the internationally accepted and standards rules for formatting, organization, spacing, and styling.
  • Reflect correct grammar and accurate thought organization when writing business correspondence.
  • Appreciate and live the vital role business correspondence plays in effective communication and business success.

 

ENTERTRAINMENT OUTLINE:

  1. What is Business Correspondence?
  1. Organizational and Stakeholder Impact of Business Correspondence
  1. *Types of Business Correspondence
    1. Business Letter
    2. Business Reports
    3. Business Email
    4. Business Memo
    5. Minutes of the Meeting (MOM)
    6. Text Messages (SMS)
    7. Social Media

*This training is only going to cover and focus on letter, email, and memo

 

Business Letter

  • Sample Business Letters
  • How to Write a Business Letter
    • Determining your Goal and Objectives
    • Parts of a Business Letter and Formatting (Styles, Margins, Spacing, etc.)
      • Letter Head or Return Address
      • Dateline
      • Inside Address
      • Greeting or Salutation
      • Body of the Letter or Content
      • Complimentary Close
      • Signature Block
      • Other Parts
    • Outlining the Content
      • First Paragraph – Introduction or Preview
      • Middle Paragraph – Details or Elaboration
      • Closing Paragraph – Conclusion or Call to Action
      • Proofreading
    • Common Human Misconceptions and Errors
    • Writing an Effective Content (AIDA Formula)

 

Business Email

  • Different Functions of Email
  • Advantages and Disadvantages of Email
  • How Email/Emailing Contributes to the Company’s Success
  • How to Write a Business Email
    • Determining your Goal and Objectives
    • Parts of a Business Email and Formatting (Format, Spacing, etc.)
      • To Field
      • CC/BCC Field
      • Subject Field
      • Greeting
      • Body of the Email or Content
      • Complimentary Close
      • Signature Block
    • Outlining the Content
      • First Paragraph – Introduction or Preview
      • Middle Paragraph – Details or Elaboration
      • Closing Paragraph – Conclusion or Call to Action
      • Proofreading

 

Business Memorandum

  • What is a Memo For?
  • Types of Memorandum
  • Business Letter vs Business Memorandum: Which is Which for What?
  • How to Write a Business Memo
    • Determining your Goal and Objectives
    • Parts of a Business Email and Formatting (Format, Margins, Spacing, etc.)
      • Heading
      • Subject
      • Body of the Memo or Content
        • Opening
        • Body
        • Closing
    • Outlining the Content
      • First Paragraph – Introduction or Preview
      • Middle Paragraph – Details or Elaboration
      • Closing Paragraph – Conclusion or Call to Action
      • Proofreading

 

The Seven Cs of Communication

Grammar Refresher

  • Mortal Sins of Written Grammar
    • Subject-Verb Disagreement
    • Verb Tense Lapses
    • Preposition Misuse
    • Literal Translations / Context Errors
    • Filipinisms/Filipinoisms

 

RECOMMENDATION:

To align the business goal in relation to this training need, the facilitator requests a thorough training needs analysis to determine the areas for improvement or the lack of knowledge and skills.

 

Check out our other Communication Skills programs here:

Comunication Skills Training in the Philippines

Phone: (Globe) (02) 7255-5568
Mobile: (Globe) 0995 846 2495 | (Smart) 0933 232 6149
Block 4, Lot 2, Bronze Meadow Street, Westernvill Sapphire Subdivision
Barangay Tagpos, Binangonan, Rizal 1940