MSS Business Solutions - Training and Consultancy Company in the Philippines

Root Cause Analysis Training in the Philippines

Root Cause Analysis Training in the Philippines

CORRECTIVE AND PREVENTIVE ACTION PLANNING – A ROOT CAUSE ANALYSIS TRAINING IN THE PHILIPPINES

A Corporate EnterTRAINment on Root Cause Analysis with Corrective Action Formula – a 2-day Root Cause Analysis Training in the Philippines

 

ENTERTRAINMENT OVERVIEW:

No matter how great the challenge, the main factor that will allow our organization to thrive is whether it can think clearly, especially when the pressure is on. Are we confident in our organization’s ability to apply its best thinking to a new strategic or operational challenge? Will our teams and leaders think collaboratively, through far more complex, unpredictable business challenges? Can they solve critical problems and make crucial decisions with speed and accuracy? Do they know how and when to use their analytical minds, when to rely on experience, and how to do it as a team?

This 2-day Root Cause Analysis Training in the Philippines will transfer skills and capability that translate into analytical thinking, rapid problem resolution, smart planning, calculated decision-making, and ongoing management effectiveness. CAPA, or Corrective Action and Preventive Action, can provide a structure for finding the root cause of problems, solving those problems, documenting the conditions and solutions for the future, and looking for potential problems and their solutions.

It aims to develop and to promote the complete and systematic elimination of the defects that contribute to losses from chronic failures. By means of this process, all the components that contribute to the failures and chronic losses are identified and eliminated. The principles, concepts and rationale for each step shall be discussed. In each step, a checklist will also be provided as a guide through the process to arrive at the desired results, together with applicable tools and techniques. At the same time, practical approaches and experiences related to the subject matter at hand (the participants’ own and actual case situations) shall be discussed and shared.

 

ENTERTRAINMENT GOAL:

The goal of the 2-day Root Cause Analysis with Corrective Action Formula training is to empower participants to become proficient in identifying, addressing, and preventing issues and concerns within their organizations systematically.

Through this training, participants will gain a deep understanding of the Corrective Action and Preventive Action (CAPA) approach and develop practical skills and techniques for each step of the CAPA process.

The ultimate aim is to equip participants with the tools and knowledge to analyze problems, determine root causes, implement corrective actions, and create a culture of effective problem-solving within their organizations.

ENTERTRAINMENT OBJECTIVES:

The specific objectives of this 2-day Root Cause Analysis Training in the Philippines are:

  • Understand and appreciate the value of utilizing the Corrective Action and Preventive Action (CAPA) approach.
  • Learn the practical guidelines, tools, and techniques in each of the steps involved in the CAPA process.
  • Adopt and use the CAPA process as a framework for implementing action plans successfully.
  • Crystallize their learning through the application of this system using their actual situations to address or solve current issues and concerns.

 

ENTERTRAINMENT BENEFITS:

BENEFIT TO THE ORGANIZATION:

In this course, your organization will be able to:

  • Learn to have a common analytic process and language for systematically identifying root causes of problems and solving them.
  • Acquire methods to use a systematic process for gathering, organizing, and evaluating information to resolve high priority business issues.
  • Plan and organize properly within schedule and within the allocated budget.
  • Think analytically and strategically to achieve better results in reducing downtime and increasing productivity.

 

BENEFIT TO THE PARTICIPANTS:

In this course, your participants will be able to:

  • Find the true cause of a problem before spending in expensive corrections.
  • Develop precautionary actions to protect your business plans.
  • Deal rationally and properly with emergency situations.
  • Make proper recommendations to management with structured analytical thinking and documentation.
  • Plan and organize tasks, resources, assignments, schedules, and determine costs.
  • Learn to manage risk carefully.
  • Learn how to question incisively to access relevant information.
  • Learn a problem-solving process you can use under extreme time pressure.
  • Break down large concerns into manageable pieces and prioritize them.
  • Solve real problems by working on actual job-related concerns.

 

ENTERTRAINMENT OUTLINE:

MODULE ONE: INTRODUCTION OVERVIEW

What does our company require from us? How we resolve issues and concerns may determine how successfully we can achieve our goals. Developing our analytical thinking and questioning skills has become more essential to the success of solving problems, making better decisions, and implementing plans properly. The topics are:

  • The Process Framework
  • What is Corrective and Preventive Action?
  • Recognizing and Analyzing the Situation

 

MODULE TWO: DETERMINING THE ROOT CAUSE AND CORRECTIVE ACTION

A problem is defined as a gap between the set standards and the actual performance, wherein the actual performance is below standards or does not meet expectation. Problem analysis is identifying the problem, specifying it factually, and determining the mot probable cause that leads to the real clause. The process involves the following steps:

  • State and describe the problem
  • Identify and analyze possible causes
  • Find the root cause/s:
    • The 5 Whys Technique
    • The Fishbone Diagram
  • Choose/recommend the best corrective action
    • Interim or immediate actions
    • Adaptive actions
  • Extending the cause
  • Extending the corrective action

 

MODULE THREE: PREVENTIVE ACTIONS AND PLANNING

Some situations involve anticipating and identifying future risks that may have an impact on the choice. Some solutions may create unforeseen problems. These may occur when you are about to take an action or when you know someone else is planning an action that could affect your operation. Thinking beyond the solution is analyzing potential risks that may occur with your interventions. The process involves the following steps:

  • Identify what could go wrong
  • Identify likely causes
  • Planning preventive actions
  • Preparing contingent measures
  • Preventive and Contingent Action Planning
    • Determining Actions and Tasks
    • Analyzing Risk
    • Monitoring and Evaluating

 

ENTERTRAINMENT METHODOLOGY:

Our learning process follows an integrated approach to adult learning consisting of the following methods:

  • Group Dynamics (GD) – this is a group interaction. Its objective is to break the ice and allow spontaneity in the interaction.
  • Structured Learning Exercise (SLEs) – is a group activity done in simulation. It is when participants are asked to do skills practice.
  • Shared Reflection and Discussion (SRD) – This is a process intended to internalize experiences and generate insights.
  • Case Studies – used for skills practice of the process.

 

Check out our other Production and Operational Excellence-related training programs below:

Production and Operational Excellence Training in the Philippines

 

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