COMPETENCIES COACHING V CHARACTER COUNSELING – A COACHING AND COUNSELING EMPLOYEES TRAINING IN THE PHILIPPINES
A Corporate EnterTRAINment on Coaching and Counseling Employees for High-Performance and Job Satisfaction – A 1-day Coaching and Counseling Employees Training in the Philippines
ENTERTRAINMENT OVERVIEW:
This 1-day Coaching and Counseling Employees Training in the Philippines trains the target participants on the difference between coaching and counseling and the key steps in performing either one.
ENTERTRAINMENT FEATURES:
- It bridges the disparity between theories and application and classroom learning and work application.
- It is fun, interactive, unique, and interesting.
- It has activities and/or exercises both for entertainment and application values and purposes.
ENTERTRAINMENT GOAL:
By the end of this 1-day Coaching and Counseling Employees Training in the Philippines, the participants should have realized, appreciated, and learned how to coach and counsel their employees on their knowledge, skills, and work attitude with permanent and progressing application.
ENTERTRAINMENT OBJECTIVES:
To achieve the goal above in this learning experience, the participants should be able to:
- Distinguish Between Coaching and Counseling:
- Participants will understand the fundamental differences between coaching and counseling, including their purposes, goals, and appropriate contexts.
- Participants will be able to identify situations where coaching is more suitable and when counseling should be applied.
- Apply Effective Communication Techniques:
- Participants will learn and practice the “VS of Effective Communication” (View, Verbal, Vocal, Visual) and their significance in both coaching and counseling.
- Participants will develop the ability to communicate clearly, empathetically, and persuasively in coaching and counseling sessions.
- Master the Key Steps in Coaching:
- Participants will gain competence in preparing for coaching sessions, including setting objectives and creating a conducive environment.
- Participants will learn and apply the “Sandwich Approach” for delivering constructive feedback during coaching sessions.
- Participants will understand the importance of follow-up and accountability in coaching relationships.
- Master the Key Steps in Counseling:
- Participants will acquire the skills necessary to prepare for counseling sessions, including building rapport and assessing the situation.
- Participants will learn and apply a structured “Five-step Approach to Counseling” that includes goal setting, intervention, and evaluation.
- Participants will recognize when to terminate a counseling session or refer the individual to appropriate resources.
ENTERTRAINMENT HIGHLIGHTS:
MODULE ONE: ANDRAGOGY AND ITS ROLE IN COACHING AND COUNSELING
- What is Andragogy?
- How Andragogy is Critical in Coaching and Counseling
MODULE TWO: COACHING V COUNSELING 101
- What is Coaching?
- What is Counseling?
- Difference between Coaching and Counseling
- When to Coach and Not to Coach
- When to Counsel and Not to Counsel
MODULE THREE: VS OF EFFECTIVE COMMUNICATION AND THEIR APPLICATION TO COACHING AND COUNSELING
- View – What we think and feel
- Verbal – What we say
- Vocal – How we sound
- Visual – How we look
MODULE FOUR: KEY STEPS IN COACHING
- Preparing for a Coaching Session
- The Sandwich Approach
- Positive-Negative-Positive | Kiss-Kick-Kiss | Clap-Slap-Clap
- Following through a Coaching Session
MODULE FIVE: KEY STEPS IN COUNSELING
- Preparing for a Counseling Session
- The Five-step Approach to Counseling
- Build rapport.
- Assess the situation.
- Set a goal/goals.
- Intervene
- Evaluate, Terminate, or Refer
- Following through a Counseling Session
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